Frequently Asked Questions

Madison Landing and The Cottages – Frequently Asked Questions

How do I apply for an apartment at {{ community.name }}? Apply easily online via the “Apply Now” button, or visit our leasing office at {{ community.address }} during business hours. After submitting your application, you’ll receive a confirmation email and can schedule a tour. What are the application requirements and fees? You’ll need valid ID, proof of income, and consent for a credit/background check. A non-refundable application fee applies; contact us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a> for the current amount and security deposit details. What is the application process and how long does it take? Prospective residents must complete the online application and pay the required fees. The application process typically takes up to 72 hours, depending on screening and verification timelines. How much is the security deposit? Residents may choose between a refundable security deposit equal to half of one month’s rent or a $500 non-refundable deposit waiver fee. Does your community require renters’ insurance? No, Madison Landing and The Cottages does not require renters’ insurance. What utilities are included in the rent? Rent covers access to all amenities, but utilities—such as water, electric, and internet—are typically billed separately. How can I pay rent? Residents can pay rent through our secure online portal or in person at the leasing office. We also offer FlexPay or other payment programs to help you split rent into smaller, manageable payments. What amenities are available at {{ community.name }}? {{ community.name }} offers a variety of amenities, such as: a fitness center featuring Echelon fitness equipment, 3 sparkling swimming pools with FREE Wi-Fi, easy access to I-565 & Hwy 72, washer and dryer connections in home, and more. Visit our <a href="/amenities/" class="faq-link">amenities page</a> for a full list. Are the apartments pet friendly? Yes! We love pets of all shapes and sizes. {{ community.name }} welcomes all breeds and sizes, with a two-pet maximum per home. Visit our <a href="/pets/" class="faq-link">pet page</a> for details. Are the apartments furnished, unfurnished, or both? All apartments at Madison Landing and The Cottages are unfurnished, allowing residents to personalize their living space. Do you offer in-unit laundry, on-site laundry, or both? The community offers convenient on-site laundry facilities for residents. How are packages delivered at your property? Packages are delivered directly to residents’ doors for added convenience. What floor plans are offered at {{ community.name }}? We offer one, two, and three-bedroom apartment homes. Visit our <a href="/floorplans/" class="faq-link">floor plans page</a> to explore availability. Can I tour a floor plan online? Yes! You can preview our layouts on the <a href="/floorplans/" class="faq-link">Floor Plans</a> or <a href="/community_tour/" class="faq-link">Community Tour</a> pages. Where is {{ community.name }} located? We’re located at <a href="https://www.google.com/maps/search/?api=1&query=2002+Flagstone+Drive%2C+Madison%2C+AL+35758" class="faq-link" target="_blank">{{ community.address }}</a>, in the heart of {{ community.city }}. Residents enjoy convenient access to shopping, dining, parks, schools, and major commuter routes. Is there access to public transportation? Yes—our location offers convenient access to nearby public transportation or major roadways. What schools are your property zoned for? Madison Landing and The Cottages is zoned for the following Madison City schools:<br> • Heritage Elementary School<br> • Liberty Middle School<br> • James Clemens High School What shopping centers and grocery stores are nearby? Residents enjoy close proximity to Bridge Street Town Centre, Publix, Walmart, and Kroger, providing easy access to shopping, dining, and everyday essentials. What restaurants are close to your property? Nearby dining options include Champy’s Chicken, Miso Happy, Urban Cookhouse, Starbucks, and Prohibition, offering a variety of local favorites and casual dining options. What local attractions are nearby? Madison Landing and The Cottages is conveniently located near Town Madison, Bridge Street, Research Park, and Redstone Arsenal, making it ideal for those working in the area or looking for nearby entertainment and recreation. How do I submit a maintenance request? Maintenance requests can be submitted anytime through the resident portal or by contacting the leasing office at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a>. Are emergency maintenance services available? Yes. {{ community.name }} provides 24/7 emergency maintenance services for urgent issues. Do you offer move-in specials? We occasionally offer limited-time leasing specials. These change frequently, so please contact us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a> or visit our <a href="/specials/" class="faq-link">specials page</a> for the most up-to-date information. Are short-term or flexible leases available? Yes! We offer flexible lease terms to fit your needs. Reach out to our team to learn more about availability and lease options. When is rent due each month? Rent is due between the 1st and the 5th of each month. What happens if a resident needs to break their lease early? Residents must provide a 60-day written notice and pay a lease termination fee equal to two months’ rent. Any concessions received at move-in must also be repaid. Which utility company provides service for your property? Utilities are provided by Huntsville Utilities. Which internet or cable companies serve your property? WOW! provides internet and cable services to the community. What should new residents expect on move-in day? On move-in day, residents will pick up their keys at the leasing office. A staff member will walk through the apartment with the resident to ensure everything is ready and answer any questions. What is your move-out process? Residents must provide a 60-day written notice prior to moving out. Please contact the leasing office to schedule any required walkthroughs and return keys at move-out. How can I schedule a tour or get in touch with {{ community.name }}? You can call us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a>, send a message through our <a href="/contact_us/" class="faq-link">contact page</a>, or stop by our leasing office during business hours: Mon- Fri: 8:30 AM-5:30 PM Sat: 10:00 AM-5:00 PM Sun: Closed Do you offer virtual tours? Yes, Madison Landing and The Cottages offers virtual tours for prospective residents. Do you offer self-guided tours? No, we do not currently offer self-guided tours. Please contact the leasing office to schedule an in-person tour.